Training & Coaching

Session 1: Talk about the Work - Feedback Loops

In the first session, participants will learn about the critical role of feedback loops in driving continuous improvement and ensuring project success. They will establish baseline metrics to measure project performance, which will help identify areas for improvement. Additionally, the session will focus on conducting effective retrospectives, allowing teams to reflect on past experiences, recognise successes and challenges, and implement actionable improvements. Showcasing project progress and achievements to stakeholders and team members will be encouraged to foster transparency and collaboration within the organisation.

Leader messages will emphasise the importance of feedback loops in creating a culture of continuous improvement and learning. They will highlight the value of establishing baseline metrics to track project performance and guide decision-making processes. Leaders will also encourage teams to conduct regular retrospectives, reflecting on their past experiences to identify opportunities for improvement. The significance of showcasing project progress to stakeholders will be stressed, as it builds trust and promotes collaboration. Reinforcement of integrating feedback loops into project workflows will drive ongoing adaptation and growth.

Post-training activities will include assigning teams to establish baseline metrics for their projects and track them over time. Regular retrospective meetings will be scheduled for teams to reflect on their work and implement improvements. Organising showcases will allow participants to demonstrate project progress to stakeholders. Implementing feedback mechanisms to gather stakeholder input will facilitate identifying areas for improvement. Action plans will be developed based on feedback received during the session to enhance the effectiveness of feedback loop processes. Guidance will also be provided on effectively showcasing project progress and achievements.

Session 2: Assign the Work

The second session will focus on effective task assignment strategies to optimise team productivity and resource allocation. Participants will enhance their communication skills to ensure clear and concise instructions, fostering team collaboration. The session will also address cultivating high-performing teams by promoting trust, accountability, and shared responsibility. Advanced prioritisation techniques will be introduced to help teams allocate resources efficiently and focus on high-value tasks. Moreover, mechanisms for monitoring and tracking progress will be discussed to assess task performance, identify bottlenecks, and facilitate timely intervention.

Leader messages will emphasise the importance of effective task assignment strategies in achieving project goals and optimising team performance. They will also highlight the role of clear communication in fostering collaboration and minimising misunderstandings. Leaders will encourage the development of high-performing teams, stressing the significance of trust and shared responsibility. Advanced prioritisation techniques will be introduced to enable teams to maximise productivity, while the importance of monitoring progress to address issues promptly will be underscored. Delegating authority appropriately will be discussed to empower team members, fostering autonomy and ownership.

Post-training activities will include role-playing exercises to practice various task assignment strategies and communication scenarios. Team-building activities will strengthen relationships and trust within the team. Participants will be assigned projects or tasks with tight deadlines to practise advanced prioritisation techniques. Tools or software for monitoring task progress will be implemented, along with training on their use. Authority will be delegated to team members for specific tasks, and support will be provided as needed. Support and encouragement will be offered to team leaders to delegate authority and empower their teams.

Session 3: Align the Work - Standardise Practices & Approaches

In this session, participants will focus on standardising practices and approaches within their teams to promote consistency and efficiency in project execution. They will utilise various tools and techniques to streamline work processes and enhance productivity. Implementing templates and checklists will ensure thoroughness and accuracy in project deliverables and documentation. Participants will also apply testing and quality assurance procedures to maintain high standards in project outputs. Effective change management strategies will also be developed to navigate changes in project scope, requirements, or objectives.

Leader messages will emphasise the significance of standardising practices to enhance consistency and efficiency across projects. They will also highlight the value of using appropriate tools and techniques to streamline processes. Leaders will encourage the adoption of templates and checklists to ensure thoroughness while stressing the need for rigorous testing and quality assurance to maintain high standards. The importance of effective change management will also be discussed, as it helps teams adapt to shifting project requirements.

Post-training activities will involve conducting workshops to develop standardised practices tailored to specific project needs. Training sessions on various tools and techniques will improve work processes and productivity. Templates and checklists for everyday project tasks will be created and distributed. Training sessions or simulations will practice testing and quality assurance procedures. Group discussions will share experiences and insights on aligning work practices and addressing challenges in project execution.

Session 4: Learn about the Work

The fourth session aims to cultivate a continuous learning culture within teams or organisations, promoting ongoing skill development and knowledge sharing. Participants will understand and apply relevant metrics to measure performance and track progress towards goals and objectives. Techniques for data-driven decision-making will be introduced, enabling teams to derive insights from data and inform strategic and operational decisions. Additionally, risk management strategies will be implemented to identify, assess, mitigate, and monitor risks associated with the work. Participants will also learn to utilise Objectives and Key Results (OKRs) frameworks to set and align goals effectively.

Leader messages will emphasise the importance of fostering a continuous learning culture to adapt to changing environments and drive innovation. The role of metrics in providing objective insights into performance will be highlighted, alongside the significance of data-driven decision-making in achieving operational excellence. Leaders will stress the importance of proactive risk management in identifying and addressing potential threats to project success. The value of OKRs in setting clear objectives and aligning efforts will also be introduced.

Post-training activities will include establishing knowledge-sharing mechanisms and collaboration within teams to promote a continuous learning culture. Participants will be assigned projects that require the application of relevant metrics for measuring performance. Data analysis workshops will familiarise participants with data-driven decision-making techniques and tools. Risk assessment sessions will help identify and prioritise potential risks in upcoming projects. OKR frameworks will be implemented for goal-setting and performance improvement, while coaching and feedback on selecting and applying relevant metrics will be provided.

Session 5: Re-Plan the Work

In the final session, participants will understand the importance of re-planning work to adapt to changing circumstances and improve project outcomes. They will develop skills in learning from past experiences and adjusting plans to enhance resilience and agility. Realigning priorities and resources based on revised goals and objectives will ensure alignment with organisational objectives. The session will stress the significance of effectively communicating changes and updates to stakeholders and team members, maintaining transparency and alignment throughout the process.

Leader messages will emphasise the importance of learning and adaptation in response to changing environments and improving project outcomes. Leaders will highlight the need to realign priorities and resources to meet organisational objectives and the importance of effective communication in conveying changes. They will discuss the significance of monitoring progress and evaluating the effectiveness of re-planned strategies to ensure success, encouraging a proactive approach to re-planning work.

Post-training activities will include conducting a retrospective to reflect on the initial phase's effectiveness and identify areas for improvement. Action plans will be developed for re-planning work based on lessons learned and feedback gathered. Stakeholder meetings will be scheduled to communicate changes and updates to project plans. Establishing milestones and checkpoints will help track progress and evaluate the effectiveness of re-planned strategies. Feedback mechanisms will gather input and insights from stakeholders, while guidance will be provided on developing adaptive strategies to respond to changing circumstances. Ongoing support will be offered to teams in adapting and iterating plans based on feedback and performance indicators.

Session

Training Outcomes

Leader Messages

Post-Training Activities & Coaching Conversations

1

  • Talk about the Work - Feedback Loops

    • Baseline Metrics

    • Retrospectives

    • Showcases

  • Understand the importance of feedback loops in continuous improvement and project success.

  • Establish baseline metrics to measure project performance and identify areas for improvement.

  • Conduct effective retrospectives to reflect on past experiences, identify successes and challenges, and implement actionable improvements.

  • Showcase project progress and achievements to stakeholders and team members to foster transparency and collaboration.

  • Integrate feedback loops into project workflows to facilitate ongoing learning, adaptation, and growth.

  • Emphasise the significance of feedback loops in fostering a culture of continuous improvement and learning.

  • Highlight the value of establishing baseline metrics to track project performance and guide decision-making.

  • Encourage teams to conduct retrospectives regularly to reflect on past experiences and identify opportunities for improvement.

  • Stress the importance of showcasing project progress and achievements to stakeholders to build trust and collaboration.

  • Reinforce integrating feedback loops into project workflows to drive ongoing adaptation and growth.

  • Assign teams to establish baseline metrics for their projects and track them over time.

  • Schedule regular retrospective meetings for teams to reflect on their work and implement improvements.

  • Organise showcases to demonstrate project progress and achievements to stakeholders and team members.

  • Implement feedback mechanisms to gather input from stakeholders and team members on project performance and areas for improvement.

  • Develop action plans based on feedback received during the session to enhance feedback loop processes.

  • Offer guidance on how to effectively showcase project progress and achievements to stakeholders and team members.

2

  • Assign the Work

    • Task Assignment Strategies

    • Communication

    • High Performing Teams

    • Advanced Prioritisation

    • Monitoring and Tracking Progress

    • Delegating Authority

  • Employ effective task assignment strategies to optimise team productivity and resource allocation.

  • Enhance communication skills to ensure clear and concise instructions and foster collaboration within the team.

  • Cultivate high-performing teams by promoting trust, accountability, and shared responsibility.

  • Utilise advanced prioritisation techniques to allocate resources efficiently and focus on high-value tasks.

  • Implement monitoring and tracking mechanisms to assess task progress, identify bottlenecks, and facilitate timely intervention.

  • Delegate authority appropriately to empower team members and foster autonomy and ownership.

  • Emphasise the importance of effective task assignment strategies in optimising team performance and achieving project goals.

  • Highlight the role of clear and open communication in fostering collaboration and minimising misunderstandings.

  • Encourage the development of high-performing teams by promoting trust, accountability, and shared responsibility.

  • Introduce advanced prioritisation techniques to enable teams to focus on high-value tasks and maximise productivity.

  • Stress the significance of monitoring and tracking progress to identify and address issues promptly and ensure project success.

  • Discuss the importance of delegating authority to empower team members and foster a culture of ownership and initiative.

  • Conduct role-playing exercises to practice different task assignment strategies and communication scenarios.

  • Facilitate team-building activities to strengthen relationships and trust within the team.

  • Assign projects or tasks with tight deadlines to practise advanced prioritisation techniques.

  • Implement tools or software for monitoring and tracking task progress, and provide training on their use.

  • Delegate authority to team members for specific tasks or projects and provide support and guidance as needed.

  • Offer support and encouragement to team leaders or managers in delegating authority and empowering team members.

3

  • Align the Work - Standardise practices & approaches

    • Tools & Techniques

    • Templates & Checklists

    • Testing & Quality Assurance Procedures

    • Change Management

  • Standardise practices and approaches within their teams to promote consistency and efficiency in project execution.

  • Utilise various tools and techniques to streamline work processes and enhance productivity.

  • Implement templates and checklists to ensure thoroughness and accuracy in project deliverables and documentation.

  • Apply testing and quality assurance procedures to maintain high-quality standards in project deliverables.

  • Develop effective change management strategies to navigate and adapt to project scope, requirements, or objectives changes.

  • Emphasise the importance of standardising practices and approaches to promote consistency and efficiency across projects.

  • Highlight the value of using tools and techniques to streamline work processes and enhance productivity.

  • Encourage the adoption of templates and checklists to ensure thoroughness and accuracy in project deliverables.

  • Stress the significance of testing and quality assurance procedures in maintaining high standards of quality and reliability.

  • Discuss the importance of effective change management in navigating and adapting to project requirements or objectives changes.

  • Conduct workshops to develop standardised practices and approaches tailored to specific project needs.

  • Provide training sessions on the use of various tools and techniques to improve work processes and productivity.

  • Create and distribute templates and checklists for common project tasks and deliverables.

  • Organise training sessions or simulations to practice testing and quality assurance procedures.

  • Facilitate discussions and exercises to develop change management plans for upcoming projects or initiatives.

  • Facilitate group discussions to share experiences and insights on aligning work practices and addressing challenges in project execution.

4

  • Learn about the Work

    • Continuous Learning Culture

    • Metrics

    • Data Driven Decisions

    • Risk Management

    • OKRs

  • Cultivate a continuous learning culture within their teams or organisations, promoting ongoing skill development and knowledge sharing.

  • Understand and apply relevant metrics to measure performance and track progress towards goals and objectives.

  • Utilise data-driven decision-making techniques to derive insights from data and inform strategic and operational decisions.

  • Implement risk management strategies to identify, assess, mitigate, and monitor risks associated with the work.

  • Utilise Objectives and Key Results (OKRs) frameworks to set and align goals, track progress, and drive performance improvement.

  • Emphasise the importance of fostering a continuous learning culture to adapt to changing environments and drive innovation.

  • Highlight the role of metrics in providing objective insights into performance and guiding decision-making processes.

  • Stress the significance of data-driven decision-making in leveraging insights to drive strategic and operational excellence.

  • Discuss the importance of proactive risk management in identifying and addressing potential project or organisational success threats.

  • Introduce the value of OKRs in setting clear objectives, aligning efforts, and driving performance improvement across teams and departments.

  • Establish mechanisms for knowledge sharing and collaboration within teams or departments to foster a continuous learning culture.

  • Assign projects or tasks that require the application of relevant metrics to measure performance and track progress.

  • Conduct data analysis workshops to familiarise participants with data-driven decision-making techniques and tools.

  • Facilitate risk assessment sessions for upcoming projects or initiatives, identifying and prioritising potential risks.

  • Implement OKR frameworks for setting and aligning goals, tracking progress, and driving performance improvement.

  • Offer coaching and feedback on the selection and application of relevant metrics to measure performance effectively.

  • Assist participants in interpreting and leveraging data to make informed decisions and drive improvements.

  • Facilitate discussions on identifying and mitigating risks associated with ongoing projects or initiatives, and develop risk management plans as needed.

  • Provide coaching on setting and aligning OKRs, tracking progress, and overcoming challenges in achieving objectives.

5

  • Re-Plan the Work

    • Learn and Adapt

    • Realign Priorities

    • Communicate Changes

    • Monitor and Evaluate

    • Milestones

  • Understand the importance of re-planning work to adapt to changing circumstances and improve project outcomes.

  • Develop skills in learning from past experiences and adapting plans to enhance resilience and agility.

  • Realign priorities and resources based on revised goals and objectives to ensure alignment with organisational objectives.

  • Effectively communicate changes and updates to stakeholders and team members to maintain transparency and alignment.

  • Establish milestones and checkpoints to track progress and evaluate the effectiveness of re-planned strategies.

  • Emphasise the importance of learning and adaptation in responding to changing environments and improving project outcomes.

  • Highlight the need to realign priorities and resources to ensure alignment with organisational objectives and goals.

  • Stress the importance of effective communication in conveying changes and updates to stakeholders and team members.

  • Discuss the significance of monitoring progress and evaluating the effectiveness of re-planned strategies to ensure success.

  • Encourage a proactive approach to re-planning work, fostering resilience and agility in navigating challenges and uncertainties.

  • Conduct a retrospective to reflect on the effectiveness of the initial phase and identify areas for improvement.

  • Develop action plans for re-planning work based on lessons learned and feedback gathered.

  • Schedule stakeholder meetings to communicate changes and updates to project plans and priorities.

  • Establish milestones and checkpoints to track progress and evaluate the effectiveness of re-planned strategies.

  • Implement feedback mechanisms to gather input and insights from stakeholders and team members on the re-planning process.

  • Provide guidance and support on developing adaptive strategies and plans to respond to changing circumstances.

  • Provide ongoing support and encouragement to teams in adapting and iterating plans based on feedback and performance indicators.

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