Idea Flow
Models
Idea Flow
  • Welcome!
    • Why Models?
    • Why Principles?
  • Agility & Transformations
    • Intro to Agile
      • What Does Agile Mean?
      • What Is An Agile Mindset?
    • Intro to Transformation
      • Why Transform?
      • How Is The Transformation Done?
      • Who Transforms?
      • Which Areas or Functions Transform?
      • How Long Does A Transformation Take?
  • Agile Transformation (Idea Model)
    • Intro to IDEA
      • Leadership-Strip (Tanzaku)
      • Managing The Change
      • Metrics
      • Coaching Plan
        • Coaching Assessment
    • Initial Exposure
      • Training & Coaching
      • Assessment
    • Develop Basics
      • Training & Coaching
      • Assessment
    • Evolve & Reflect
      • Training & Coaching
      • Assessment
    • Accelerate & Kaizen
      • Training & Coaching
      • Assessment
  • Delivery Approach (Flow Model)
    • Intro to Flow
      • Flow of Work
      • Dev Sec Ops
    • Conceptualise
      • Purpose
      • Inputs
      • Process
      • Outputs
    • Commence
      • Purpose
      • Inputs
      • Process
      • Outputs
    • Construct
      • Purpose
      • Inputs
      • Process
      • Outputs
    • Confirm
      • Purpose
      • Inputs
      • Process
      • Outputs
    • Complete
      • Process
      • Outputs
    • Check
      • Process
  • Scrum, Kanban & Other Agile Frameworks
    • Double-Loop Scrum
    • Kanban
  • 3D Work-Breakdown
    • Intro to Work Breakdown
    • Direction
    • Discovery
    • Delivery
    • Flow & 3D Work-Breakdown
  • Roles & Responsibilities
    • Overview
      • Trust Circles
      • Enterprise View
    • Core Team Roles
      • Scrum Master / Iteration Manager
      • Product Owner
      • Developer
      • Tester
      • Business Analyst
      • Infrastructure
    • Extended Team Roles
      • Product Manager
      • Test Lead
      • Tech Lead
      • Subject Matter Expert (SME)
      • UX/UI Designer
      • Infrastructure Lead
      • Project Manager
      • Solution Architect
      • Delivery Manager
      • Change Analyst
    • Trusted Advisor Roles
      • Project Sponsor
      • Stakeholders
  • Topics
    • Prioritisation
    • Estimation
      • Estimation Overview
      • Epic Estimation
      • Initiative Estimation
    • Planning
      • Sprint / Iteration Planning
      • Release Planning
      • Quarterly Planning
      • Problem Statement
    • Ceremonies
      • Showcase
      • Scrum of Scrums
      • Stand-up
      • Retrospective
      • Elicitation
      • Elaboration
      • Acceptance Criteria (AC)
    • Artefacts
      • Tech Spike
      • Definition of Done
      • Social Contract
      • Personas
      • Lean Canvas
      • User Stories
    • Toolkit
      • Success Sliders
      • ICaRuS Scoring
      • Accountability Cards
    • Quality
      • Test Strategy
      • Test Plan
      • Quality Attribute Definitions
      • Test Type Definitions
      • Regression Test Suite Definitions
      • Defect Definitions
      • Defect Severity
      • Defect Priority
      • Agile Testing Quadrants
      • Risk-Based Testing
    • Templates
      • 3rd Party Handover Template
      • Audit Logs
    • Data
      • Information Management
    • Kanban
  • Agile Testing (4Aces Model)
    • Intro to Agile Testing
      • Test Principles
        • Test Automation Principles
      • Test Artefacts
      • Test Triangle
      • Agile Testing Quadrant
    • Arrange
    • Act
    • Assert
    • Annihilate
  • INCIDENT MANAGEMENT (TRACeR MODEL)
    • Intro to TRACeR
      • What is Incident Management
      • Incident Management Workflow
    • Triage
    • Review
    • Action
    • Check
    • Resolve
  • Change Management (3C Change Model)
    • Intro to 3C Change
      • What is Change?
      • What is Change Management?
      • 7Rs of Change Management
      • Model States
      • Implementation
    • Capture
      • Priority
      • Experience
      • Impact
      • Change Types
    • Consider
      • Risk
    • Conduct
      • Plan
        • Change Activities Matrix
      • Perform
        • Rollback or Roll-forward
      • Prove
        • Change Result/Status
  • Faciliation
    • Intro to Faciliation
      • Agile Facilitation
      • Planning and Running a Workshop
    • Meetings
      • Meeting Prep
    • Workshops
      • Quarterly Planning Workshop
      • Integrated Culture Workshop
    • Games
      • Dice Game
      • Battleships
      • Kanban Pizza Game
    • Icebreakers
      • Check Your Personal Thinking Style
  • Agile Coaching (A6 Model)
    • Intro to Coaching
    • Agree
    • Address
    • Assess
    • Align
    • Assign
    • Account
  • Agile Leadership
    • Intro to Agile Leadership
  • Strategy
    • What is Strategy?
    • What is Vision?
    • What is a Mission?
    • What are Values and Drivers?
    • Intent-based Outcomes
    • MunroMaps
  • OKRA
    • OKRS + ACTIONS = OKRA
      • Implementation
      • Cycle Cadence
    • Objectives
      • OKRs
    • Key Results
    • Actions
  • Agile Software Architecture (C4 Model)
    • Intro to Architecture
      • Role of the Architect
      • SOLID Principles
      • DRY Principle
      • Single Source of Truth (SSOT)
    • Context
      • Examples
    • Container
      • Examples
    • Component
      • Examples
    • Code
      • Examples
    • Patterns
      • Back-end for Front-end (BFF)
      • Event-Driven Microservices
  • Portfolio Management (PMO Practice Model)
    • Intro to Portfolio Management
      • Practices & Flow
      • Objectives
      • Types
      • Maturity Assessment
      • Setting Up
        • Charter
    • Demand Practice
    • Risk Practice
    • Performance Practice
      • Cost of Delay (CoD)
      • Metrics
    • Report Practice
    • Delivery Practice
    • Asset Practice
    • Change Practice
  • RAFT
    • RAFT Framework
  • Tools
    • Jira
      • Best Practice
      • Printing Physical Cards
    • Confluence
      • Best Practice
      • Example Confluence Layout
    • Power BI
      • Power Query M
    • Miro
      • Best Practice
  • FAQs
    • Frequently Asked Questions
    • Glossary of Terms
  • Thanks & Contributors
    • Thanks
    • License
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  1. Change Management (3C Change Model)
  2. Intro to 3C Change

Implementation

The process can be easily mapped to a service desk application.

Last updated 7 months ago

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